1. Information We Collect
We collect information you provide when creating an account, placing orders, contacting support, or subscribing to newsletters. This includes name, email, phone number, billing/shipping address, and payment details.
Privacy Policy
Your trust matters. Crafted Vision is committed to protecting your personal information and providing a safe online shopping experience for our kitchen tools and accessories.
2. How We Use Your Information
Your information allows us to process orders, deliver products, provide support, and improve your shopping experience. We may also send promotional offers if you opt in.
3. Order Processing & Fulfillment
To fulfill your orders, we may share your shipping information with logistics partners. We ensure that all partners maintain strict confidentiality and security standards.
4. Payment Security
All payment transactions are encrypted and processed securely. We do not store your credit card information on our servers.
5. Cookies & Tracking
We use cookies to enhance your browsing, remember preferences, and analyze usage. You can manage cookies in your browser settings at any time.
6. Marketing Communications
If you subscribe to our newsletter or promotions, we may send emails about new products, offers, and tips for using our kitchen tools. You can unsubscribe anytime.
7. Sharing with Third Parties
We never sell your personal information. Data may be shared with trusted service providers strictly for order processing, delivery, analytics, or customer support.
8. Customer Service
Support interactions may be recorded to improve service quality. Your personal information is used only to address inquiries and resolve issues efficiently.
9. User Reviews & Testimonials
Any reviews or testimonials you provide may be published on our website. We may use your first name and location for context, but sensitive information is never shared.
10. Data Retention
We retain personal data as long as necessary to provide our services, comply with legal obligations, or enforce agreements. Outdated data is securely deleted.
11. Your Rights
You can access, update, or request deletion of your personal information. You may also opt out of marketing communications and manage your cookie preferences at any time.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at support@getcraftedvision.com or call +1 720 568 5541. Our customer service hours are Mon–Fri: 9AM–6PM PST, Sat–Sun: 10AM–4PM PST.